ON2NOW values your privacy and is committed to protecting your personal information with the highest level of discretion and security. This Privacy Policy explains how we collect, use, and protect your data when you interact with us, both online and offline.
1. Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and contact details
- Payment and billing information
- Service preferences and lifestyle requirements
- Any additional information voluntarily provided during consultations or service requests
We only collect the information necessary to provide and improve our bespoke concierge services.
2. How We Use Your Information
Your personal information may be used to:
- Deliver and manage concierge services tailored to your needs
- Communicate with you regarding bookings, updates, or changes
- Process secure payments
- Offer personalized recommendations
- Improve our service experience
- Comply with legal or regulatory obligations
We do not sell or share your personal information with third parties for marketing purposes.
3. Confidentiality & Discretion
All client information is handled with complete confidentiality. We maintain strict internal protocols to ensure your identity, preferences, and communications remain private and secure at all times.
4. Data Security
We implement technical and organizational measures to safeguard your information, including:
- Encrypted communications
- Secure servers and storage systems
- Restricted access to client data
- Regular security audits and staff confidentiality training
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Withdraw your consent at any time
- Request the deletion of your information, unless retention is legally required
To exercise these rights, please contact us at info@on2now.com.
6. Cookies & Website Tracking
Our website may use cookies to improve your browsing experience. You may adjust your browser settings to decline cookies, although some features may be limited as a result.
7. Third-Party Services
When using third-party platforms (e.g., payment gateways or embedded booking tools), you are also subject to their privacy policies. ON2NOW is not responsible for their data practices.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website with an updated effective date.
9. Contact Us
For any questions regarding this Privacy Policy or our data practices, please contact us:
ON2NOW
📧 info@on2now.com
📞 786 589 3339
📍 Miami, Florida
